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My safe was delivered today. The two gentlemen who delivered my safe called when they were approximately 45 minutes away and arrived on-time for their scheduled delivery time. They were courteous and professional. They were very meticulous about being certain my safe was placed in the exact spot where I wanted it to be located, and then proceeded to quickly install, level, and install locking bolts into the concrete floor. Both gentlemen made certain there was zero mess of any kind left over after the installation. After clearly explaining all the features of the new safe and exactly what to do should we forget or mess-up inputting our codes, they then answered any and all other questions both my wife an I had. So why did I decide on buy this new safe: Well, besides wanting a larger and more capable safe to replace my two small safes, I was spurred into action when I realized the trick for opening my electronic combination Sentry Safes in under 10 seconds without even knowing the combination. They are now going up for safe - - cheap! Now as for my new safe, Wow! The features are all I had hoped for and the quality of the safe itself appears awesome. I'll update if I find any problems, but thus far everything appears great. I highly recommend "Liberty Safe's Premium 20 Series Safe" model to anyone looking for a quality safe - MADE IN THE USA ! ! !